FAQs
Frequently Asked Questions (FAQs)
1. What is TrendSpot Finds? TrendSpot Finds is an online store dedicated to sourcing and offering the latest trendy toys, electronics, and more. We partner with high-quality manufacturers from around the world to bring you the best products.
2. Where is TrendSpot Finds based? We are based in Canada and operate globally to bring you top-notch products from reputable manufacturers.
3. How can I place an order? Placing an order is simple. Browse our collection, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way!
4. What payment methods do you accept? We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
5. How long does shipping take? Shipping times vary depending on your location and the specific product. Generally, orders are processed within 1-3 business days, and shipping can take 7-15 business days. You will receive a tracking number once your order has shipped.
6. Do you ship internationally? Yes, we ship to many countries worldwide. Shipping rates and times will vary based on the destination.
7. Can I track my order? Absolutely! Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your order's progress until it arrives at your doorstep.
8. What is your return policy? We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. Items must be in their original condition and packaging.
9. How do I contact customer service? You can reach our customer service team via email at support@trendspotfinds.com or through our contact form on the website. We are here to help with any questions or concerns.
10. Do you offer warranties on your products? Some of our products come with manufacturer warranties. Please check the product description for warranty details. If you have any issues with a product, contact our customer service team for assistance.
11. How can I stay updated on new products and promotions? Sign up for our newsletter to receive updates on the latest trends, new arrivals, and exclusive promotions. Follow us on social media for more exciting news and offers!